78.2.2 hangs after startup (win10)

Just got the update to 78.2.2. from 68.x and it crashes about a few seconds after launching, freezing on the main screen. I've tried opening offline mode and safe mode bu… (funda kabanzi)

Just got the update to 78.2.2. from 68.x and it crashes about a few seconds after launching, freezing on the main screen. I've tried opening offline mode and safe mode but the same issue. Any suggestions?

Asked by StephenCWLL 5 ezinsukwini ezidlule

Last reply by StephenCWLL 3 ezinsukwini ezidlule

78.2.2 Update issue: Email account Security Settings rendered invalid

After realizing that I was not receiving emails that had been sent to me (over a period of 24 hours), my ISP tech support and I traced the likely cause to what may be a b… (funda kabanzi)

After realizing that I was not receiving emails that had been sent to me (over a period of 24 hours), my ISP tech support and I traced the likely cause to what may be a bug in the Thunderbird 78.2.2 update, that had installed itself on my computer exactly 24 hours earlier: the update had somehow rendered the ISP's email account Security Settings invalid, which prevented reception of incoming emails. The tech support had been receiving similar email malfunction reports from other users since September 10, 2020 -- which was when this update was first released -- and we tested the hypothesis by changing my Security Settings for this ISP email account to "none", which fixed the problem.

A security setting of "none" isn't ideal, so I would like to bring this issue forward to the Tbird tech team, to see if they are aware of it.

Thanks, in advance, for your support.

Asked by maberly 1 usuku oludlule

Last reply by maberly 4 amahora adlule

Lost e-mail files

I recently returned to my home computer after having been away from it for a few months. When I pulled up Thunderbird; I found that all of my e-mails (including folders) … (funda kabanzi)

I recently returned to my home computer after having been away from it for a few months.

When I pulled up Thunderbird; I found that all of my e-mails (including folders) are gone. I am wondering if the e-mail accounts may have become disconnected from the program.

Where can I go to see if the files are still there & how do I re-associate them with my account?

Asked by ffv16071 1 isonto elidlule

Last reply by ffv16071 45 imizuzu edlule

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (funda kabanzi)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 isonto elidlule

Last reply by Wayne Carpenter 5 ezinsukwini ezidlule

Error in Thunderbird 78.2.2 for command line control on Mac

Until today I would use a command line like: Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/ to start Thunderbird using the… (funda kabanzi)

Until today I would use a command line like:

Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/

to start Thunderbird using the profile given in the TargetPATH.

But after todays update 78.2.2, this feature does not work on my mac MacOS 10.15.6

When using this command line, thunderbird opens but without any content.

How to do now a command line start of Thunderbird on a target profile?

Asked by ppp 4 ezinsukwini ezidlule

Last reply by ppp 3 ezinsukwini ezidlule

Firefox ER version 68.11 - 32 bit crashing on launch

Hi Everyone, We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but … (funda kabanzi)

Hi Everyone,

We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but when we launch from desktop of menu shortcut, it crashes every time with: Sorry, we're having trouble having your page back. (see image attach).

Re-installing does not change anything...

I tried deleting the User profile registry entries and the %Localappdata%\Mozilla folder without any success. the message in the Event viewer is: Log Name: Application Source: Application Hang Date: 21/08/2020 11:14:34 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: Description: The program firefox.exe version 68.11.0.7506 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 161c
Start Time: 01d677cdbc164f4d
Termination Time: 12
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: e9bf01c2-5c2e-4411-8032-69b19beb1105
Faulting package full name: 
Faulting package-relative application ID: 
Hang type: Unknown

Also when it crash, task manager is showing two different entry (see image attached), one says not responding?

No sure what to do next?

Thanks for any help

Asked by Pauger 4 emasontweni adlule

Last reply by Pauger 5 ezinsukwini ezidlule

Thunderbird 78.2.2 "From" (name) changed on all sent messages to 'GEDmatch'

I didn't do anything except my TB just did an update. My name in all sent emails has been changed to 'GEDmatch' from 'Bob Dawes' and I can't find where to fix it. I hav… (funda kabanzi)

I didn't do anything except my TB just did an update. My name in all sent emails has been changed to 'GEDmatch' from 'Bob Dawes' and I can't find where to fix it. I have gone through the server settings and my name is correctly displayed in all fields including the SMTP settings. Not only have new emails been affected but all the messages in my Local Folders have been changed. How can I fix this?

Thanks again for all your help, this forum is really great.

Bob Dawes [email]@gmail.com

Asked by Bob_D 3 ezinsukwini ezidlule

Last reply by Bob_D 5 imizuzu edlule

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (funda kabanzi)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 2 emasontweni adlule

Last reply by Volatilize 1 usuku oludlule

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (funda kabanzi)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by maher.souilah 2 izinyanga ezidlule

Last reply by maher.souilah 5 ezinsukwini ezidlule

Firefox cache too aggressive

Hello, Since one week (but i was in holidays the 2 previous weeks) Firefox cache turn me crazy. I disconnect from an account or reload a page (where content have been cha… (funda kabanzi)

Hello,

Since one week (but i was in holidays the 2 previous weeks) Firefox cache turn me crazy. I disconnect from an account or reload a page (where content have been changed) and data are not updated. I have to empty cache each time to be sure data are the good one. To work in sites backoffice it's just a nightmare !

Also when i save a form 50% of time it don't save values. It's crazy ... Big problem with cache system since one or 2 versions. Please correct this fast. Firefox become unusable.

Also : HOW TO CHANGE CACHE BEHAVIOUR ??? Now more option to set this ... In this situation i would like to set cache to be off ... But no more settings for that.

Regards.

Asked by pascal12 3 emasontweni adlule

Last reply by pascal12 4 ezinsukwini ezidlule

Set SMTP password separate from account password

I have a gmail account that was correctly setup with Thunderbird. Later I decided to get an own email+domain, so I setup forwardemail.net for incoming (redirecting to gma… (funda kabanzi)

I have a gmail account that was correctly setup with Thunderbird. Later I decided to get an own email+domain, so I setup forwardemail.net for incoming (redirecting to gmail), and mailgun.com for outgoing on the newly created domain.

Connecting the SMTP mailgun to gmail took 5 seconds, entering the server, port, username and password. In thunderbird however I can't set the password (I can just choose Authentication: Normal Password). So every time I try to send an email I get:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.eu.mailgun.org was lost in the middle of the transaction. Try again."

Under tools > security > password I can't manually add a password for this server, so I'm out of options. Is there a way to manually insert the password (command line, sqlite etc), into the saved password so it takes it from there? I can change the actual password, but I can't choose it (only reset it), so I can't make it match another password (the one thunderbird is using, if any).

Asked by ichernev 1 isonto elidlule

Last reply by ichernev 2 ezinsukwini ezidlule

Thunderbird update4d but failed to bring old versions local folders and emails back

When Thunderbird self updated to ver. 68.12.0 it did not retrieve the previous versions local folders and their contents. How do I get the old local folders and their con… (funda kabanzi)

When Thunderbird self updated to ver. 68.12.0 it did not retrieve the previous versions local folders and their contents. How do I get the old local folders and their contents back?

Asked by David 1 isonto elidlule

Last reply by David 5 ezinsukwini ezidlule

Google's pop-up over searches on Firefox 80.0.1

Hi, How can I get rid out of this "pop-up" from Google (attach) which is now always popping over my browsing search, without open one Google's account ? Cookies block on … (funda kabanzi)

Hi, How can I get rid out of this "pop-up" from Google (attach) which is now always popping over my browsing search, without open one Google's account ? Cookies block on Firefox 80.0.1 does nothing on this issue ... What to do ? KR Thanks !

Asked by esa_jf88 6 ezinsukwini ezidlule

Last reply by esa_jf88 4 ezinsukwini ezidlule

How to set a local file as the new tab

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell. Firefox at some point has removed the in-built option … (funda kabanzi)

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell.

Firefox at some point has removed the in-built option to set the new tab as a local file. Setting the home page as a local file is possible. But setting the new tab as either home (note, not 'Firefox Home') or explicitly the local file is not an option (see attached image).

Previous forum posts point toward New Tab Override extension. However, in recent releases, add-ons cannot offer a work around as Firefox no longer allows add-ons to access local files. In the image attached, New Tab Override extension shows that it cannot use a local file as the new tab. It can however take a file and store it somewhere it has control over. This means every time I edit the local file, I need to manually re-upload this to the extension in each instance of Firefox. It is no longer a good option.

I am sure I used this feature not too long ago and it feels like a very simple thing. I am sure I must have missed some setting or option. Any help achieving this would be greatly appreciated.

Asked by James 5 ezinsukwini ezidlule

Last reply by James 4 ezinsukwini ezidlule

How do I find emails and folders missing from account

I have used Thunderbird for a while and had saved emails from a lineone account. Until recently I had the regular folders available (inbox, sent, junk etc) for the accoun… (funda kabanzi)

I have used Thunderbird for a while and had saved emails from a lineone account. Until recently I had the regular folders available (inbox, sent, junk etc) for the account available in Thunderbird.

The actual email account itself was opened about 15 years ago and couple of years changed so I could no longer gain access to the email account but the emails remained in Thunderbird as did the folders.

I now need to access some of the emails from the account that should be on Thunderbird but have found that all folders have disappeared except for the inbox, which is empty.

I have searched for the emails in a global search on Thunderbird and it finds emails from the account but I cannot open the emails. Also, when carrying out the search it details the email account where the emails are found in the column on the left hand side of the screen and the account with the missing emails is shown there so the emails have not been deleted.

Can anybody help me to restore or access the emails from the missing account (I think it is a pop3 account) or to access the emails when carrying out the search.

Please note I only have basic knowledge of Thunderbird so if you could keep any responses in simple terms!!

Many thanks for your anticipated assistance

Asked by pitdman1 3 ezinsukwini ezidlule

Last reply by pitdman1 2 ezinsukwini ezidlule

78 user interface - row space of message pane

In 78.2.2, even with the config setting toolkit.legacyUserProfileCustomizations.stylesheets, a userChrome.css can still change the UI font, and its point-size, but no lon… (funda kabanzi)

In 78.2.2, even with the config setting toolkit.legacyUserProfileCustomizations.stylesheets, a userChrome.css can still change the UI font, and its point-size, but no longer has any effect on the spacing of rows.

I now have about half as many messages listed on screen than before, because most of the pane is wasted space.

Why has this option been disabled?

Is there another way of compacting the view of message rows?

Asked by adrian.g.davey 3 ezinsukwini ezidlule

Last reply by adrian.g.davey 2 ezinsukwini ezidlule

Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (funda kabanzi)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Asked by gargamon 2 ezinsukwini ezidlule

Last reply by gargamon 1 usuku oludlule

yahoo oauth2 signin stuck.

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla s… (funda kabanzi)

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome

I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla support about this. I did as that thread suggested.

  • I logged in to the e-mail account via Thunderbird.
  • I changed the Security Settings Authentication method to OAuth2.
  • I closed Thunderbird.
  • I logged out of my Fedora user account.
  • I logged back in to my Fedora user account.
  • I launched Thunderbird.

When I tried to go into the e-mail account, a small browser-like window appeared with the e-mail address already filled in. I clicked "Next". Then I get the message "Please reload the page and try again or use anothe browser.". Neither clicking "Next" again nor putting the cursor at the end of the e-mail address and hitting "enter" helps.

How do I log in to my yahoo e-mail account?

Asked by home user 18 amahora adlule

Last reply by home user 12 amahora adlule

Enable / Disable extensions by single click.

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable? Because some sites do … (funda kabanzi)

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable?

Because some sites do not load properly due to some of the installed extensions. So, I have to disable whenever visiting the site and enable it again after closing the site.

Asked by ppong 3 ezinsukwini ezidlule

Last reply by ppong 2 ezinsukwini ezidlule