Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

Chat Account creation dialog is missing

I-Thunderbird Okunye
Matt replied
giffordar
giffordar

I am using TBird 24.3.0 ESR and can not add chat accounts. File > New > Chat Account is not visible and Tools > Account Settings > Account Actions > Chat Account is also not visible. How can I add a chat account now?

I am using TBird 24.3.0 ESR and can not add chat accounts. File > New > Chat Account is not visible and Tools > Account Settings > Account Actions > Chat Account is also not visible. How can I add a chat account now?

All Replies (1)

Matt
Matt
  • Top 25 Contributor

have you tried restarting with add-ons disabled from the help menu (alt +H)

It works for me, so something like an add-on is a likely cause