Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

no video with supported format and MIME type found firefox 17 windows xp

  • 5 uphendule
  • 21 zinale nkinga
  • 112 views
  • Igcine ukuphendulwa ngu krichards10

more options

my name: Kay Richards, web developer website: http://www.benefitsinc.com/beneco_webinars.html

contains the following code in html file:

<video controls poster="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360">
	<source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.mp4" type="video/mp4" />
    <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.ogg" type="video/ogv" />
    <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.webm" type="video/webm" />
    <object type="application/x-shockwave-flash" data="http://player.longtailvideo.com/player.swf" width="640" height="360">
		<param name="movie" value="http://player.longtailvideo.com/player.swf" />
		<param name="allowFullScreen" value="true" />
		<param name="wmode" value="transparent" />
		<param name="flashVars" value="controlbar=over&amp;image=http%3A%2F%2Fwww.benefitsinc.com%2Fimages%2FJeffPoster1.jpg&amp;file=http%3A%2F%2Fwww.benefitsinc.com%2Fmedia%2F11_14_12_Jeff_ACA_Intro.mp4" />
		<img alt="Jeff Schultz" src="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360" title="No video playback capabilities, please download the video below" />
	</object>
</video>

windows xp, firefox 17 (have also tried windows 7) inmotionhosting apache server have added to .htaccess the following:

AddType video/mp4 mp4 m4v
AddType audio/mp4 m4a
AddType video/ogg ogv
AddType audio/ogg ogg oga
AddType video/webm webm

video works in all browsers, on ipad and iphone EXCEPT firefox when I comment out the line for webm it skips ogv file and says I need to download the video

at this point am totally baffled.

my name: Kay Richards, web developer website: http://www.benefitsinc.com/beneco_webinars.html contains the following code in html file: <pre><nowiki><video controls poster="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360"> <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.mp4" type="video/mp4" /> <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.ogg" type="video/ogv" /> <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.webm" type="video/webm" /> <object type="application/x-shockwave-flash" data="http://player.longtailvideo.com/player.swf" width="640" height="360"> <param name="movie" value="http://player.longtailvideo.com/player.swf" /> <param name="allowFullScreen" value="true" /> <param name="wmode" value="transparent" /> <param name="flashVars" value="controlbar=over&amp;image=http%3A%2F%2Fwww.benefitsinc.com%2Fimages%2FJeffPoster1.jpg&amp;file=http%3A%2F%2Fwww.benefitsinc.com%2Fmedia%2F11_14_12_Jeff_ACA_Intro.mp4" /> <img alt="Jeff Schultz" src="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360" title="No video playback capabilities, please download the video below" /> </object> </video></nowiki></pre> ------------------------------ windows xp, firefox 17 (have also tried windows 7) inmotionhosting apache server have added to .htaccess the following: <pre><nowiki>AddType video/mp4 mp4 m4v AddType audio/mp4 m4a AddType video/ogg ogv AddType audio/ogg ogg oga AddType video/webm webm</nowiki></pre> ----------------- video works in all browsers, on ipad and iphone EXCEPT firefox when I comment out the <source> line for webm it skips ogv file and says I need to download the video at this point am totally baffled.

Okulungisiwe ngu cor-el

Isisombululo esikhethiwe

Thank you jsher2000!!! You won't believe it. There was an extra space in the filename for webm and ogg which threw everything off. All videos are playing now for all browsers Thank you for your patience.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

Have you tried the Firebug extension for diagnosis? It shows that Firefox is trying to retrieve the .webm file and getting a 404 error. Manually trying the URL for the .ogg file also returns a 404 error.

Firebug also shows that Firefox retrieves the player.swf file. That's good as far as it goes, but that alternate content doesn't actually display in place of the poster image and error message, so that's not helpful...

MDN resources:

more options

Firefox's Error Console (Ctrl+Shift+j) shows these warnings (I shortened the URLs to avoid hyperlinking):

Warning: Specified "type" attribute of "video/mp4" is not supported. Load of media resource /media/11_14_12_Jeff_ACA_Intro.mp4 failed.

Warning: Specified "type" attribute of "video/ogv" is not supported. Load of media resource /media/11_14_12_Jeff_ACA_Intro.ogg failed.

Warning: HTTP load failed with status 404. Load of media resource /media/11_14_12_Jeff_ACA_Intro.webm failed.

Warning: All candidate resources failed to load. Media load paused.

more options

1. The webm and ogg files are in the media directory. 2. The formats have been added to the htaccess file. 3. The videos can be played standalone, but not from the web page. 4. The mp4 is first entry in the list as documentation states that ipad and iphone will not play unless that is the first entry. 5. Turned on firebug - see the errors that formats are "not supported" and that the load failed for all media.

So I still don't get it - the video files are there in the media directory and the support for them has been added to the htaccess file. Is there some other place where support has to be added on an apache server? Firefox is the only browser that doesn't work.

more options

I can't access the webm or ogg media files by their direct URLs in Firefox or IE8 or Google Chrome, only the mp4 file. Can you access all 3?

If your server is configured with a cache for static files, you might try flushing it and see whether that helps.

more options

Isisombululo Esikhethiwe

Thank you jsher2000!!! You won't believe it. There was an extra space in the filename for webm and ogg which threw everything off. All videos are playing now for all browsers Thank you for your patience.