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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have a laptop with Windows 8-64 Bit, but the download version of Firefox is 32 Bit, how to correct this?

  • 5 uphendule
  • 10 zinale nkinga
  • 9614 views
  • Igcine ukuphendulwa ngu jscher2000

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I find that my browser hangs a bit when playing games, don´t know if it might be attributed in having Firefox with 32 Bit instead of one with 64 Bit. Please advise. Thanks in advance

All Replies (5)

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Firefox works fine with 32-bit. There is no official 64 bit version of Firefox for Windows released yet.

check out this. https://developer.mozilla.org/en/Supported_build_configurations

are you facing that problem only in particular website or all other website.

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The 64-bit version of Windows 7 happily runs 32-bit programs such as Firefox, so I don't think that's the source of the problem.

If the games use 3D, the problem could be an incompatibility between Firefox and your graphics adapter. Could you try disabling Firefox's hardware graphics acceleration?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved or at least improved?


If the games are hosted in the Flash plugin, of course there are many possible troubleshooting suggestions for Flash issues...

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to Lamjayakumars, No, It happens when I play at the Zynga web site and also with Facebook. By the way I have WINDOWS 8, NOT 7! Thanks for your attention and intentions.

Okulungisiwe ngu hkmmm

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to jscher2000, I had tried as you suggested and regretfully this did not help. By the way, I have WINDOWS 8, NOT 7! Thanks anyway for your good intentions in trying to help.

Okulungisiwe ngu hkmmm

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Hi hkmmm, I did read that you had Windows 8, but my point simply was that 64-bit versions of Windows historically support both 64-bit and 32-bit software.

I suggest trying the standard Flash guidance for Windows 7/Vista, on the theory that the plugin behaves similarly on Windows 8.

(1) Disable protected mode (Win Vista & Win 7 & maybe Win 8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) [done] In Firefox, un-check the box here and restart:

orange Firefox button or classic Tools menu > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues