Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When trying to install newest version of Firefox, get administator password box popup

  • 1 baphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu finitarry

more options

I had firefox 15.0.1 on my computer, I tried to update, and could not. So, I uninstalled the older version, thinking that there was some sort of conflict between the old and newer versions. So, when I try to install Firefox 16.0.1, I get an administrator pop up box saying I need rights to continue. The word administrator is in the user name box, and the password box is empty. I have never entered/ or used an administrator password, and cannot figure out why this box keeps coming up. My system is a PC using Windows 7 32 bit. Appreciate any help you can give. Thanks, CraigL

I had firefox 15.0.1 on my computer, I tried to update, and could not. So, I uninstalled the older version, thinking that there was some sort of conflict between the old and newer versions. So, when I try to install Firefox 16.0.1, I get an administrator pop up box saying I need rights to continue. The word administrator is in the user name box, and the password box is empty. I have never entered/ or used an administrator password, and cannot figure out why this box keeps coming up. My system is a PC using Windows 7 32 bit. Appreciate any help you can give. Thanks, CraigL

All Replies (1)

more options