Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Downloads show in downloads window, but disappear from window as soon as finished downloading.

  • 2 uphendule
  • 9 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu kmazziotta

more options

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there.

It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there. It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

Isisombululo esikhethiwe

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 4

All Replies (2)

more options

Isisombululo Esikhethiwe

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

more options

Thanks! That was it!

I guess they're serious about "Don't remember download history." I had no idea that meant it would erase the history immediately and I wouldn't even be able to see it myself!  :-(