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I get a preview screen on my comcast e-mail account but cannot open further

millerjamese

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

All Replies (2)

so how do I fix it?

Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Update All your Firefox Plugins


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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.