Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

  • 2 uphendule
  • 1 inale nkinga
  • 73 views
  • Igcine ukuphendulwa ngu James

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

All Replies (2)

Help > About Firefox = what version does that window say you have installed?

Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.

https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser