I have been trying to upgrade, first to 4.1 and now to 5.o for the MAC, and I keep getting this error message: "The operation can’t be completed because you don’t have permission to access some of the items."
When I try to upgrade, Firefox will not allow it, stating that I don't have permission to access some of the items.
When I try to upgrade, Firefox will not allow it, stating that I don't have permission to access some of the items.
All Replies (2)
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
- Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install
- Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
Okulungisiwe ngu cor-el
Thanks cor-el ... that did the trick. Appreciate the help.