Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

updater program will not update firefox

  • 3 uphendule
  • 5 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

Every time I try to update Firefox the updater program does not connect. I am using windows vista and currently have Firefox 4.0

Every time I try to update Firefox the updater program does not connect. I am using windows vista and currently have Firefox 4.0

All Replies (3)

more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

more options

I was actually able to download Firefox 4.0.1 from the download site and it made the necessary correction automatically. I was afraid to try this as I didn't want problems with my files. It worked very well. Now if it will do automatic updates it will be great. Thanks

more options

You're welcome