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cant print from any site on firefox, but can print from internet explorer

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  • 20 zinale nkinga
  • 9734 views
  • Igcine ukuphendulwa ngu JayGarcia

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when i am on firefox and try to print something from anything, such as amazon, or my aol, or my email secure server, or whatever, it doesn't print. But, if i use Internet Explorer, i can print from anything. This just started happening

Isisombululo esikhethiwe

Hello ellenharper,

Many printing problems can be resolved by clearing the print preferences in about:config. Here's how you do it:

  1. Enter about:config in the Firefox location bar and press Enter. Click I'll be careful, I promise to continue.
  2. In the Filter textbox enter print.
  3. Right-click each remaining setting and select Reset.


Try to print again and see if the issues still occur!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 6

All Replies (5)

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Isisombululo Esikhethiwe

Hello ellenharper,

Many printing problems can be resolved by clearing the print preferences in about:config. Here's how you do it:

  1. Enter about:config in the Firefox location bar and press Enter. Click I'll be careful, I promise to continue.
  2. In the Filter textbox enter print.
  3. Right-click each remaining setting and select Reset.


Try to print again and see if the issues still occur!

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Where is Firefox location bar located?

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Had the same problem and have seen it in Firefox and Thunderbird. The print function works in other programs but not in Firefox. I believe that it is the communication between firefox/Thunderbird and the printer. My solution was to uninstall/remove the printer in windows/devices/printers and then "rediscover" the printer. When asked if I wanted to use the existing driver, I said NO and reinstalled the default driver. I did not reboot the PC, restart Firefox or any other thing and it printed the first time. Hope this helps.

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THANK YOU THANK YOU THANK YOU...............

I have called my printer help line and told them of this miracle!!! I have been on the phone for at least 2 frustrating hours and they almost solved this problem... they told me about the about:config thing but didnt go far enough... when I applied your solution of resetting ALL the print lines the problem WENT AWAY.. HALLILUAH!!!!

THANKS AGAIN!

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olebear - the location bar is the address box where you type in url's for websites.