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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't print from websites and tries to save files instead

  • 3 uphendule
  • 41 zinale nkinga
  • Igcine ukuphendulwa ngu the-edmeister

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When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print.

I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.

All Replies (3)

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Is your printer selected in the Printer - Name box?

Okulungisiwe ngu the-edmeister

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It wasn't! Don't have any idea how that got changed, but changing it back fixes the problem. Thanks so much for the help!

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You're welcome.