Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

hyperlinks in email

  • 4 uphendule
  • 43 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu gk

more options

When I include a website in an email (Earthlink Webmail), I am unable to hyperlink. This happens in Firefox, but not Internet Explorer. In IE, I just hit the space bar after the website address and the hyperlink appears. Why does this not work in Firefox and why is the hyperlink icon not available on the toolbar?

When I include a website in an email (Earthlink Webmail), I am unable to hyperlink. This happens in Firefox, but not Internet Explorer. In IE, I just hit the space bar after the website address and the hyperlink appears. Why does this not work in Firefox and why is the hyperlink icon not available on the toolbar?

All Replies (4)

more options

There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button.
If you can't find the button then hover them all to check the tooltip of each.

more options

Thanks, but the problem is that the clickable hyperlink does not exist in the toolbar editor. It is not that I can't find it; I am familiar with the icon. The hyperlink button does not show up in Internet Explorer either, but if I hit the spacebar after the web address, the hyperlink appears when I am in IE but this is not the case in Firefox. If you know how to add the hyperlink button to the editor toolbar, please let me know. Perhaps this is an Earthlink Webmail issue, but I contacted them and they were not able to resolve.

Okulungisiwe ngu gk

more options

Have same problem: IE works, Firefox not. But it is ap dependent -- Ffox works fine in two of my programs, not in two others. IE works in all of them. I have posted lately here: https://support.mozilla.com/en-US/questions/752272.

more options

Thank you JiGong! It is annoying to waffle back and forth between browsers to access different programs, but at least I know it's not just me.