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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to bookmark, and all bookmarks are lost.

  • 3 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu JYOuyang

AnonymousUser
AnonymousUser
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I recently started having problems with my bookmarks today. All bookmarks I had are gone, and when I go to restore, I get an error message stating, "Unable to process the bookmark file." I've read everything I can on how to find the files, and those files are not in the places listed. I had version 3.6.3, and tried updating to 3.6.4 to see if that would solve the problem, and it didn't. I've restarted firefox, and I've restarted my computer, and nothing's working. I'm also unable to bookmark any other sites. I have also tried running FireFox in safe mode, and I still have the same problem.

Any help with this issue would be appreciated.

Operating system

Vista

I recently started having problems with my bookmarks today. All bookmarks I had are gone, and when I go to restore, I get an error message stating, "Unable to process the bookmark file." I've read everything I can on how to find the files, and those files are not in the places listed. I had version 3.6.3, and tried updating to 3.6.4 to see if that would solve the problem, and it didn't. I've restarted firefox, and I've restarted my computer, and nothing's working. I'm also unable to bookmark any other sites. I have also tried running FireFox in safe mode, and I still have the same problem. Any help with this issue would be appreciated. == Operating system == Vista

All Replies (3)

JYOuyang
JYOuyang
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You might have a locked or damage Places.sqlite (i.e. the file that stores history and bookmarks).

Try taking a look at http://kb.mozillazine.org/Locked_or_damaged_places.sqlite.

AnonymousUser
AnonymousUser Umnikazi wombuzo
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That solved the problem. Thanks so much!

JYOuyang
JYOuyang
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You're very welcome.