I am confused. that is not the pane that shows folders. That pane is for the account information, such as server settings and passwords, not message folders. Am I misunderstanding? If so, please clarify. thanks.

Quote David: "I am confused. that is not the pane that shows folders. "

Sorry. Hope this new image is a better one. You can see that the bottom of the screen has Account name and only Inbox shows, not the other items such as sent, deleted, spam, etcetera.

The last email account name, assume its redacted@whatever.ccc don't show on the Email page with the blue box with "+ New Message" near the top. Where as the last Inbox account at the bottom new image marked in red with Bottom Left. It does however show up in Account Settings.

It would be great if on the page with all the various email boxes to show the sent,. spam etcetera boxes. Sorry for the error in using the Accounts page with the Email page in first image. This time U used the Page with the email boxes. The email at the bottom left needs more room.

I checked all my screen/Tbird settings - are OK. ~r

Can't you scroll further down in the folder pane using the scroll button of your mouse or the mouse pointer to move the scrollbar on the right of the folder pane? Thunderbird has no known limit of the number of accounts. You say you have 34 accounts listed in the folder pane, so inevitably there must be a scrollbar but maybe it is hidden by default. Does the same issu happen if you run Thunderbird in 'troubleshoot mode'? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Mapenzi said: "Can't you scroll further down in the folder pane..."

No. The revised image is attached to this post. It includes cursor position and bottom left of Thunderbird GUI w/ Scroll Bar at it's very bottom. I hope this helps. ~r

Very convincing new screen shot. But still rather odd, I've never seen that in my life. And in 'troubleshoot mode' no luck neither?

It shows properly if I switch to the Account Settings - see attached image.

I think I'll try setting a new account and hopefully, it will be last on the list and I can leave it blank. That would force the existing last account up to where it's other folders are visible.

Maybe I should let you know what my rig is: Alienware Aurora ACT1250 Gaming Desktop CPU intel I-9 Ultra GPU Nvidia RTX 5080 Monitor: Samsung Odyssey OLED G9 49" QHD 240Hz 0.03ms GTG Curved OLED G-Sync FreeSync Smart Monitor

I doubt hardware has anything to do with it, on the remote possibility... it could be. ~r

I am thinking there is no problem, but a misunderstanding of the folder pane and the account settings pane. I say that because you switch from one to the other. The account settings pane will never show message folders. If the folder pane is just showing inbox for an account, that is a different issue. Your latest screenshot shows that the last account shows all settings, so I see no problem with the account settings pane. What is it that you want to see but are not seeing?

@Mapenzi said "And in 'troubleshoot mode' no luck neither?

Sort of worked, but since I don't have a clue what Troubleshoot is supposed to-do, but ins scrolling up and down for a hint, I see that it lists all my email accounts surrounded by stuff for those that have enough knowledge to understand the results and how to use them.

I did see an oddity that might help getting some email through Rogers as well as this topic. It lists all my accounts by "account 23. account 25" and so on, but missed 'account 24. In it's place instead is:

account23 (pop3) mail.domainname.com:110 STARTTLS Normal imap.shaw.ca:587 SSL/TLS Normal password false account25 (pop3) shawmail.ok.shawcable.net:110 None Normal

Unfortunately, I don't see a way in this Chat GUI to use anything to provide width with scrollbar - sorry it is line wrapped. ~r

@David said: "I am thinking there is no problem, but a misunderstanding of the folder pane and the account settings pane." I disagree - there, IMO is something wrong if every account shows the Inbox, Drafts, Templates, Sent, Archives, Deleted, and Spam, folders under each Email accounts user ID (me@a-loss.xyz and the last email address at the bottom fails to show it.

The screen cap, which I have added back here, shows what bottom SHOULD look like in "folders view" (the one with all inboxes) Yes, Account Settings shows all folders. But the main tab (Inboxes?) fails to show the entire Drafts, Templates etcetera for blast bottom entry. when in the, umm, Inbox window(?) The last entry with folders can't be seen here is seen when using Account Settings tab (pic is above but added here for consistency).

If this doesn't work, I will do a better pic idea I just had with images. Let me know. ~r

Your insistence on showing the account settings folder is just causing confusion; your issue seems to be why that particular account is only showing the inbox. Is that the real issue? Please confirm or explain. One reason for only seeing an inbox can be for an account that has no sent messages.

When you run Thunderbird in 'troubleshoot mode' and the scrollbar in your folder pane works correctly (= you can see ALL folders at the bottom of the folder pane), that means that something is disturbing Thunderbird to display the correct view in 'normal' mode.

Troubleshoot mode (aka safe mode) temporarily affects the following (https://kb.mozillazine.org/Safe_Mode or https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird):

   All extensions are disabled.
   The default theme is used, without a persona.
   The Just-in-time (JIT) JavaScript compiler is disabled.
   The userChrome.css and userContent.css files are ignored.
   The default toolbar layout is used.
   Hardware acceleration is disabled.

My usual suspect is an extension or a third party theme. Use the default theme, disable all extensions if you have installed any, and verify your folder pane. If the issue persists go again to Help > Troubleshoot mode > and when the "Thunderbird Troubleshoot Mode" dialogue box appears (see image) set a check-mark before "Reset toolbars and controls" and click on "Make Changes and Restart"