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'Junk' not being removed from 'In Box"

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Fred CB
Fred CB

Hello, I am wondering why mail that is 'Junk' and appears in my 'InBox' rightfully marked as such, still shows up, in my "InBox". Why doesn't it immediately get transferred to the 'Junk' Folder, like it use to? Or is there now something that else I have to do, after marking it as 'Junk'? In time past, as soon as I marked an item as 'Junk' it would transfer to the 'Junk' folder immediately. Why does this no longer happen?

Hello, I am wondering why mail that is 'Junk' and appears in my 'InBox' rightfully marked as such, still shows up, in my "InBox". Why doesn't it immediately get transferred to the 'Junk' Folder, like it use to? Or is there now something that else I have to do, after marking it as 'Junk'? In time past, as soon as I marked an item as 'Junk' it would transfer to the 'Junk' folder immediately. Why does this no longer happen?

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david
david
  • Top 10 Contributor

You might check your account's junk settings and your global junk settings. Moving to the junk folder is an option and it may not be set.

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