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received an email

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I received an email stating that I wanted to create a new account. Not so ,not sure how someone was able to so this. Not sure which email I am supposed to sign in at. Bit I have had it for over 10 years. But never had to sign in. So I do not wnat my emails to be deleted, so how do we fix this. I also have donated to Mozilla over the years. I enjoy having it. So where do we go from here

I received an email stating that I wanted to create a new account. Not so ,not sure how someone was able to so this. Not sure which email I am supposed to sign in at. Bit I have had it for over 10 years. But never had to sign in. So I do not wnat my emails to be deleted, so how do we fix this. I also have donated to Mozilla over the years. I enjoy having it. So where do we go from here

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Does your Thunderbird main window on startup display an "Account Setup" tab like it is shown in my screen shot, asking to "set up your existing email address?

Buza umbuzo

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