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Unable to restore bookmarks

  • Akukho zimpendulo
  • 0 zinale nkinga
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Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's troubleshooting advice and use the Manage Bookmarks functions to restore or import backups in my Profiles folders are met with the "Unable to process the backup file." message. I have a number of backups available, any of which could potentially resolve this issue, but nothing I have tried is working. Please help! Thanks, Shack

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's troubleshooting advice and use the Manage Bookmarks functions to restore or import backups in my Profiles folders are met with the "Unable to process the backup file." message. I have a number of backups available, any of which could potentially resolve this issue, but nothing I have tried is working. Please help! Thanks, Shack

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