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Issue when opening email

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  • Igcine ukuphendulwa ngu Ed

When I open Thunderbird it opens to a blank screen and then crashes after a minute or two. I've tried restarting, quitting, restarting the computer and checked that the app is not blocked by any firewalls. When it opens to the blank screen, it does give me the pop-up notification if an email comes through, but it's still just a blank screen. Is there a way to fix this? Thank you

When I open Thunderbird it opens to a blank screen and then crashes after a minute or two. I've tried restarting, quitting, restarting the computer and checked that the app is not blocked by any firewalls. When it opens to the blank screen, it does give me the pop-up notification if an email comes through, but it's still just a blank screen. Is there a way to fix this? Thank you

All Replies (1)

See if this solution fixes it.

Okulungisiwe ngu Ed

Buza umbuzo

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