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Why was I locked out of my account? Was my phone hacked?

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My app stopped working and I was locked out of my account?

My app stopped working and I was locked out of my account?

All Replies (1)

Hi Polly,

If you're locked out of your Mozilla account, please submit a new ticket from this page so our support agent can assist you further.

We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Buza umbuzo

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