
Broser crach
Several the browser is closing all my opened taps and I loose my work. Very bad.
All Replies (1)
Hi,
I’m sorry to hear that your Firefox tabs keep crashing. Since the classic troubleshooting steps haven’t helped, here are some more detailed instructions to try:
Describe exactly which tabs are crashing: is it specific websites, all tabs, or only heavy pages (like video streaming or complex web apps)? This information helps narrow down the cause.
Send error reports if prompted by Firefox. You can also manually check reports at about:crashes. Open that page and you’ll see a list of crash IDs. Please copy the most recent crash report identifier and share it with us so we can analyze it.
Regenerate Firefox (refresh Firefox): This creates a new clean profile while keeping your essential data like bookmarks, passwords, and open tabs. Go to Help → More Troubleshooting Information → Refresh Firefox. This often fixes repeated crashes caused by corrupted settings or extensions.
Create a new profile via about:profiles if refresh does not solve the problem.
Disable hardware acceleration: Settings → General → Performance → uncheck “Use recommended performance settings,” then disable hardware acceleration.
Test in Troubleshoot Mode (Safe Mode): Help → Troubleshoot Mode. This temporarily disables extensions and custom settings to see if they are causing the crashes.
Check system resources and drivers, especially GPU and RAM, as hardware issues can cause crashes.
After doing these steps, please send the crash report ID from about:crashes. This allows us to look directly at the crash logs and provide more specific guidance.