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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Privacy Protection Plan upgrading

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  • Igcine ukuphendulwa ngu Paul

JMCAdmin
JMCAdmin

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.

Hello, I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+. I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions. Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does? Thank you.
Ama-screenshot ananyekiwe

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

JMCAdmin
JMCAdmin Umnikazi wombuzo

That is what I believed I was doing.

Next question. How does one delete a question/thread from general, non premium support?

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

What is the question that you would like removed? I might be able to help with that.

(Guessing it is this one?)