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Zen Browser: Face Authentication doesn't work on MercadoLivre.com.br

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  • Igcine ukuphendulwa ngu Paul

I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow use the camera - it doesnt work. I tried restarting the browser and computer, and nothing works.

With Zen Browser not being able to stream Netflix, Spotify, having issues with Camera access - you should be warning people on your website about those things...

I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow use the camera - it doesnt work. I tried restarting the browser and computer, and nothing works. With Zen Browser not being able to stream Netflix, Spotify, having issues with Camera access - you should be warning people on your website about those things...

All Replies (1)

Hi

This does not sound like an issue with Firefox but is something that the Zen support team should be able to help you with.