Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Relay Premium Access Question

I subscribe to Relay Premium but cannot access the phone relay. While I reside in the US, my use of a VPN is persistent, could this be the reason I cannot use phone relay? Thank you.

Brian

I subscribe to Relay Premium but cannot access the phone relay. While I reside in the US, my use of a VPN is persistent, could this be the reason I cannot use phone relay? Thank you. Brian

Isisombululo esikhethiwe

You may get better support if you post a direct ticket using https://support.mozilla.org/en-US/questions/new/relay/form since you are using Relay premium.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Isisombululo Esikhethiwe

You may get better support if you post a direct ticket using https://support.mozilla.org/en-US/questions/new/relay/form since you are using Relay premium.