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Thunderbird account disappeared

  • 47 uphendule
  • 1 inale nkinga
  • 151 views
  • Igcine ukuphendulwa ngu Radan

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As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to restore that account, full of Inbox emails and folders/subfolders. If it matters (depending on requirements?), my address is @verizon.net - which is pop3 but I have no problem opening the same emails on different devices, as if it were imap (verizon taken over by aol). Pain in the neck, hope to get help.

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to restore that account, full of Inbox emails and folders/subfolders. If it matters (depending on requirements?), my address is @verizon.net - which is pop3 but I have no problem opening the same emails on different devices, as if it were imap (verizon taken over by aol). Pain in the neck, hope to get help.

Isisombululo esikhethiwe

Without a screen shot I cannot see which sub-folders are contained in the Verizon folder in Local Folders. Your account at the top in the folder pane is an IMAP account of your Verizon email address. The Verizon folder in Local Folders contains the old messages of your Verizon mail address when it was a POP account. Now you can copy messages from the Inbox in Verizon folder to the upper Inbox in the Verizon IMAP account. The same for messages in Sent folder. I can't say more since I don't know what else is in the Verizon folder in Local Folders....

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Radan said

I am curious, I guess I should open it...

Don't be too shy, why dont you open it? It contains more than 4.000 messages. That's what we have been working for nearly a week !!

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BINGO! All folders are back. Now, how can I organize the left pane to make it look like before - the whole recovered "old" Inbox on the top? and just one Inbox; right now I have two: on the bottom the recovered "original" inbox with all folders expanding below, and on the top the new one(created after the mishap, containing just few recent days of mail).

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Isisombululo Esikhethiwe

Without a screen shot I cannot see which sub-folders are contained in the Verizon folder in Local Folders. Your account at the top in the folder pane is an IMAP account of your Verizon email address. The Verizon folder in Local Folders contains the old messages of your Verizon mail address when it was a POP account. Now you can copy messages from the Inbox in Verizon folder to the upper Inbox in the Verizon IMAP account. The same for messages in Sent folder. I can't say more since I don't know what else is in the Verizon folder in Local Folders....

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I want to thank you for all your help, I've learnt a lot. Moving/organizing Inbox folders and backing up I am leaving for another day - right now, after all work done, I need a vacation. And you deserve a medal !!! Rad.

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On hold for my medal I wish you a very restful vacation!

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Mapenzi said

On hold for my medal or a new badge?

Okulungisiwe ngu Mapenzi

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Hi Mapenzi, hope you check this forum...I have a different problem now, not related to Thunderbird but ssd/storage. If you think you might help, please contact me directly at radekan@verizon.net thanks, Rad.

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