Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to connect

  • 2 uphendule
  • 0 zinale nkinga
  • 120 views
  • Igcine ukuphendulwa ngu komputec

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site.

This has started recently, no matter what I search for.

I deleted data, in settings, re connected my mozilla account, and it's still happening.

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site. This has started recently, no matter what I search for. I deleted data, in settings, re connected my mozilla account, and it's still happening.
Ama-screenshot ananyekiwe

All Replies (2)

In your screenshot, the URL is "googleadservices", so that must be an ad or shopping link rather than a link from the "organic" web results. Maybe you have an ad blocker installed that is blocking forward navigation from there?

I was going to say I've always utilized Ublock Origin but haven't had this issue before.

After resetting my tablet, and reinstalling firefox, I'm not running any ad blocker; so, this isn't the issue.

Any other things to try?

Thank you!

Okulungisiwe ngu komputec