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Can't log into Firefox sync

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 1 view
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Hi,

I can't log into Firefox sync if logged out. I bought a new laptop that I'm trying to sync, and every time I try, it either claims the password is wrong or the 2fa code is wrong. Every so often it will work, I will get the prompt to download Firefox for mobile too, but then after that screen it appears I'm disconnected again. I tried resetting the password and I got an "unexpected error". Any idea what's going on?

Hi, I can't log into Firefox sync if logged out. I bought a new laptop that I'm trying to sync, and every time I try, it either claims the password is wrong or the 2fa code is wrong. Every so often it will work, I will get the prompt to download Firefox for mobile too, but then after that screen it appears I'm disconnected again. I tried resetting the password and I got an "unexpected error". Any idea what's going on?

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