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Cannot create new sub-folders or re-name folders

  • 1 baphendule
  • 7 zinale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu Wayne Mery

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I am unable to create new sub-folders within my Local Folders, nor re-name existing folders.

I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9.

The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command.

Any advice please?

I am unable to create new sub-folders within my Local Folders, nor re-name existing folders. I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9. The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command. Any advice please?

All Replies (1)

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Check Error Console (ctrl+shift+J) for warnings at the time you attempt to create the folder.

This may be a match to https://bugzilla.mozilla.org/show_bug.cgi?id=1911225