Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hi when i use Firefox by new tab i have 'Freshy" while with safari it does not happen .I heard that Freshy is an hacker site ! what can i do inorder to remove Freshy or to avoid it Thanks for your feedback Regards

more options

Hi, When i want a new tab on Firefox i have 'Freshy' which appears while with Safari this does not happen .I heard that Freshy is an Hacker site .Pls lest me know how can I Remove it or avoid it Thanks for your feedback Regards

Hi, When i want a new tab on Firefox i have 'Freshy' which appears while with Safari this does not happen .I heard that Freshy is an Hacker site .Pls lest me know how can I Remove it or avoid it Thanks for your feedback Regards

Isisombululo esikhethiwe

Sorry just found that i am using Firefox version 115.4 already The best way to solve my probleme is to load again firefox with out accepting to use the old one ,in consequence i will have to enter all my favorites Thks Khalid for your time

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (11)

more options

Hey Humphrey, What device is this happening on (eg. iPhone, Android Phone, Desktop)

Helpful?

more options

Hi thanks for your help it is on my Macbook.While if i use safari i do not have this issue

Helpful?

more options

another hint if i use finder new window this issue does not happen only if i use finder new tab that 'Freshy' appears Thank you for your concern

Helpful?

more options

Hey Humphrey, Based on the information you provided, it sounds like you are using Firefox on MacOS. You likely have a malicious extension installed. In the Firefox toolbar, click extensions (puzzle piece) then extensions. Check if you have any extensions you don't recognize, and remove them. Then check your search settings (Menu > Settings > Search) and check that "Freshy Search" is not listed. If it is, scroll down and click "Remove"

Helpful?

more options

Hi Khalid, To be honest, I am not an expert with the mac also, my mac is in French. Please consult a copy of Firefok which i am concerned . Again i do appreciate your help & hope you speak french Thank you

Helpful?

more options

You are most welcome. Hope the issue was resolved.

Helpful?

more options

By seeing the snapshot of Firefox as you could see i am using the extended support but I cannot click on it.I am still in the same position Anyway Khalid very thank for your help Regards Humphrey

Helpful?

more options

You removed Freshy from your browser successfully?

Helpful?

more options

No i cannot find what you are asking me to do .If I load Firefox version 115.4 will there be any probleme? Thank you for your time Regards

Helpful?

more options

Isisombululo Esikhethiwe

Sorry just found that i am using Firefox version 115.4 already The best way to solve my probleme is to load again firefox with out accepting to use the old one ,in consequence i will have to enter all my favorites Thks Khalid for your time

Helpful?

more options

Hello Khalid, I was unable to follow your tips ,for i am not very good in this world.Yet i found a solution is to reload a New Firefox .Of course i had to reset all my data ,but i think it worth it Thank you for your precious advise & nice talking to you Regards Humphrey

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.