Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My mailbox split in two after updating. How can I reintegrate?

  • 3 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu david

jimgrapek
jimgrapek
more options

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it.

Is there any way to put my account back together? Thanks. (See screen shot)

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it. Is there any way to put my account back together? Thanks. (See screen shot)
Ama-screenshot ananyekiwe

All Replies (3)

david
david
  • Top 10 Contributor
more options

The unified folders area only accounts for folders that exist in accounts and have the same name, such as Sent. The folders that appear below, under the account name, are folders whose names are unique to that account. If you invoke the "All Folders" option, you will see all folders together.

Helpful?

jimgrapek
jimgrapek Umnikazi wombuzo
more options

Got it! Thank you so much, David.  :)

Helpful?

david
david
  • Top 10 Contributor
more options

You are very welcome.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.