Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox keeps on crashing since the snap system

  • 5 uphendule
  • 0 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu zeroknight

more options

Since snap firefox keeps crashing somehow, it just hangs.. i cleared cache and all, reinstalled it, but still.. ?

They say linux is a broken system (:
Since snap firefox keeps crashing somehow, it just hangs.. i cleared cache and all, reinstalled it, but still.. ? They say linux is a broken system (:

All Replies (5)

more options

i miss netscape and altavista & phone boots !

Helpful?

more options

This is more of a OS issue and not Linux. ;-)) What OS are you running? I'm not having such issues in my OS of choice.

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release


Operating System: openSUSE Tumbleweed 20231206 KDE Plasma Version: 5.27.9 KDE Frameworks Version: 5.112.0 Qt Version: 5.15.11 Kernel Version: 6.6.3-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 125.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6

Okulungisiwe ngu jonzn4SUSE

Helpful?

more options

Merci, am using ubuntu 22.04

trying your suggestion !

goodnight :)

Helpful?

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

more options

Try running in native Wayland by setting the environment variable MOZ_ENABLE_WAYLAND=1.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.