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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

pages are blank

  • 8 uphendule
  • 3 zinale nkinga
  • 63 views
  • Igcine ukuphendulwa ngu paul.ross

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RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

All Replies (8)

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Hi Paul

Thank you for your question.

Are you using the dark theme option in Firefox for Android?

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Hi Paul, Thanks for the rapid response. Using "Follow device theme" option.

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Hi

Please can you type about:support in the address bar and using the "Copy text to clipboard" option at the top of the screen (may be very small), then paste the contents of that page in a reply to this thread.

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Application Basics


Name: Firefox Version: 114.0.2 Build ID: 20230619081400 Distribution ID: User Agent: Mozilla/5.0 (Android 12; Mobile; rv:109.0) Gecko/114.0 Firefox/114.0 OS: Linux 31 #1 SMP PREEMPT Fri Apr 14 19:23:15 CST 2023 Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 2 Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 3.4 GB Disk Space Available: 25.7 GB

Crash Reports for the Last 3 Days


Nightly Features


Remote Processes


Type: Web Content Count: 1 / 2

Type: GPU Count: 1

Add-ons


Name: Mozilla Android Components - Ads Telemetry Type: extension Version: 114.2.20230619.152824 Enabled: true ID: ads@mozac.org

Name: Mozilla Android Components - Browser Icons Type: extension Version: 114.2.20230619.152817 Enabled: true ID: icons@mozac.org

Name: Mozilla Android Components - Firefox Accounts WebChannel Type: extension Version: 114.2.20230619.152821 Enabled: true ID: fxa@mozac.org

Name: Mozilla Android Components - ReaderView Type: extension Version: 114.2.20230619.152824 Enabled: true ID: readerview@mozac.org

Name: Mozilla Android Components - Search Telemetry Type: extension Version: 114.2.20230619.152824 Enabled: true ID: cookies@mozac.org

Name: Mozilla Android Components - Web Compatibility Interventions Type: extension Version: 114.0.0 Enabled: true ID: webcompat@mozilla.org

Graphics


Features Window Device Pixel Ratios: 3,3 Compositing: WebRender Asynchronous Pan/Zoom: touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_create_context EGL_KHR_create_context_no_error EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_lock_surface EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_reusable_sync EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Qualcomm -- Adreno (TM) 619 WebGL 1 Driver Version: OpenGL ES 3.2 V@0530.0 (GIT@badfd2c428, Ic89c6ea852, 1626248638) (Date:07/14/21) WebGL 1 Driver Extensions: GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_half_float GL_OES_framebuffer_object GL_OES_rgb8_rgba8 GL_OES_compressed_ETC1_RGB8_texture GL_AMD_compressed_ATC_texture GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_OES_texture_compression_astc GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_OES_texture_3D GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_QCOM_alpha_test GL_OES_depth24 GL_OES_packed_depth_stencil GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_EXT_sRGB GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_EXT_texture_type_2_10_10_10_REV GL_EXT_texture_sRGB_decode GL_EXT_texture_format_sRGB_override GL_OES_element_index_uint GL_EXT_copy_image GL_EXT_geometry_shader GL_EXT_tessellation_shader GL_OES_texture_stencil8 GL_EXT_shader_io_blocks GL_OES_shader_image_atomic GL_OES_sample_variables GL_EXT_texture_border_clamp GL_EXT_EGL_image_external_wrap_modes GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_shader_multisample_interpolation GL_EXT_texture_cube_map_array GL_EXT_draw_buffers_indexed GL_EXT_gpu_shader5 GL_EXT_robustness GL_EXT_texture_buffer GL_EXT_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_OES_texture_storage_multisample_2d_array GL_OES_sample_shading GL_OES_get_program_binary GL_EXT_debug_label GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_QCOM_tiled_rendering GL_ANDROID_extension_pack_es31a GL_EXT_primitive_bounding_box GL_OES_standard_derivatives GL_OES_vertex_array_object GL_EXT_disjoint_timer_query GL_KHR_debug GL_EXT_YUV_target GL_EXT_sRGB_write_control GL_EXT_texture_norm16 GL_EXT_discard_framebuffer GL_OES_surfaceless_context GL_OVR_multiview GL_OVR_multiview2 GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_EXT_debug_marker GL_OES_EGL_image_external_essl3 GL_OVR_multiview_multisampled_render_to_texture GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_blit_framebuffer_params GL_EXT_clip_cull_distance GL_EXT_protected_textures GL_EXT_shader_non_constant_global_initializers GL_QCOM_texture_foveated GL_QCOM_texture_foveated_subsampled_layout GL_QCOM_shader_framebuffer_fetch_noncoherent GL_QCOM_shader_framebuffer_fetch_rate GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_EGL_image_array GL_NV_shader_noperspective_interpolation GL_KHR_robust_buffer_access_behavior GL_EXT_EGL_image_storage GL_EXT_blend_func_extended GL_EXT_clip_control GL_OES_texture_view GL_EXT_fragment_invocation_density GL_QCOM_validate_shader_binary GL_QCOM_YUV_texture_gather WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_create_context EGL_KHR_create_context_no_error EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_lock_surface EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_reusable_sync EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Qualcomm -- Adreno (TM) 619 WebGL 2 Driver Version: OpenGL ES 3.2 V@0530.0 (GIT@badfd2c428, Ic89c6ea852, 1626248638) (Date:07/14/21) WebGL 2 Driver Extensions: GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_half_float GL_OES_framebuffer_object GL_OES_rgb8_rgba8 GL_OES_compressed_ETC1_RGB8_texture GL_AMD_compressed_ATC_texture GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_OES_texture_compression_astc GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_OES_texture_3D GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_QCOM_alpha_test GL_OES_depth24 GL_OES_packed_depth_stencil GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_EXT_sRGB GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_EXT_texture_type_2_10_10_10_REV GL_EXT_texture_sRGB_decode GL_EXT_texture_format_sRGB_override GL_OES_element_index_uint GL_EXT_copy_image GL_EXT_geometry_shader GL_EXT_tessellation_shader GL_OES_texture_stencil8 GL_EXT_shader_io_blocks GL_OES_shader_image_atomic GL_OES_sample_variables GL_EXT_texture_border_clamp GL_EXT_EGL_image_external_wrap_modes GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_shader_multisample_interpolation GL_EXT_texture_cube_map_array GL_EXT_draw_buffers_indexed GL_EXT_gpu_shader5 GL_EXT_robustness GL_EXT_texture_buffer GL_EXT_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_OES_texture_storage_multisample_2d_array GL_OES_sample_shading GL_OES_get_program_binary GL_EXT_debug_label GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_QCOM_tiled_rendering GL_ANDROID_extension_pack_es31a GL_EXT_primitive_bounding_box GL_OES_standard_derivatives GL_OES_vertex_array_object GL_EXT_disjoint_timer_query GL_KHR_debug GL_EXT_YUV_target GL_EXT_sRGB_write_control GL_EXT_texture_norm16 GL_EXT_discard_framebuffer GL_OES_surfaceless_context GL_OVR_multiview GL_OVR_multiview2 GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_EXT_debug_marker GL_OES_EGL_image_external_essl3 GL_OVR_multiview_multisampled_render_to_texture GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_blit_framebuffer_params GL_EXT_clip_cull_distance GL_EXT_protected_textures GL_EXT_shader_non_constant_global_initializers GL_QCOM_texture_foveated GL_QCOM_texture_foveated_subsampled_layout GL_QCOM_shader_framebuffer_fetch_noncoherent GL_QCOM_shader_framebuffer_fetch_rate GL_EXT_memory_object

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That suggests you are using version 114.0.2, not the latest version available which is 114.2. Please can you update from the Google Play store.

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Strange. I updated from Play Store a few days ago... Settings, About Firefox shows 114.2.0


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Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do you have Android dark mode enabled?

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Howdy, No, once the issue appears, nothing I've tried helps.. Lock icon in address bar has red slash for all pages, all tabs, private, clear cache, restart, etc., etc. Tried HTTPS-only off and on, tracking protection off and either level. Clear cache, restart after changes... Nothing. Not even delete storage, force stop, restart phone... Only thing that resolves is uninstall and reinstall. Use device theme is preferred config. Tried light and dark. Don't recall if issue starts from particular theme or after theme switch between sessions... Total mystery! It's been working for a few days... I'll keep fingers crossed. If it happens again, I'll try to notice theme state. Will let you know. Thanks for your attention and help. Cheers, Paul