Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to send emails.

  • 3 uphendule
  • 1 inale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu david

more options

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP. The authentication method is ordinary password, but I can't find anywhere to check the password.

Isisombululo esikhethiwe

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

more options

so grateful David. That worked! Ruth

more options

You're very welcome. I was glad to assist.