Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More


  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu jscher2000

more options

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service.

Ernst ... ... ...


edited email and location address information from public and search/spam bots view as this is a community support forum.

Okulungisiwe ngu James

All Replies (1)

more options

Hi Ernst, there's no charge for Firefox browsers.

Are you referring to your subscription for a paid product such as Mozilla VPN? If you are on a monthly payment plan for Mozilla VPN, and the card cannot be charged, the product might stop working. However, I don't know how much of a grace period there is for that -- it's not mentioned in this article: How do I update my payment information on Mozilla VPN?

If Mozilla VPN stops working, you should switch it off to make sure your software can connect to the internet normally.


Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.