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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

unable to play Amazon video even after enabling Widevine Content Decryption.

  • 2 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

Sukhman
Sukhman
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I'm unable to play Amazon prime video with Firefox version 78.9.0esr. It just pops out a message saying "Firefox is installing some additional add-ons. Please try again later".

I'm unable to play Amazon prime video with Firefox version 78.9.0esr. It just pops out a message saying "Firefox is installing some additional add-ons. Please try again later".

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the Browser Console for messages about requesting the Widevine plugin. You can use the filter and only enable XHR.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Also make sure to update to Firefox 88.0.1.