Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

Apple iPhone and iPad access to Thunderbird

sfhowes replied
user270191669559753684582977611666966739545

Recently had an internet interruption for most of the day. When service was established email on my PC works normally, but now am unable to access email from my iPhone or iPad. Each attempt was met with the same message the “incorrect password”. I know the password entered was correct for access to the mailbox on the server. In researching this problem I found that many email providers now are using an App Specific Password when accessing mailboxes and this would require a unique password generated by the email provider’s account administration page. How do I access this page and create the necessary password to access my mailbox.

Recently had an internet interruption for most of the day. When service was established email on my PC works normally, but now am unable to access email from my iPhone or iPad. Each attempt was met with the same message the “incorrect password”. I know the password entered was correct for access to the mailbox on the server. In researching this problem I found that many email providers now are using an App Specific Password when accessing mailboxes and this would require a unique password generated by the email provider’s account administration page. How do I access this page and create the necessary password to access my mailbox.

All Replies (1)

Who is the mail provider? If they require app passwords, there should be a page that explains it, e.g. with AOL:

https://help.aol.co.uk/articles/Create-and-manage-app-password