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Solved Okugcinwe kunqolobane

Not able to read emails and websites

cor-el replied
kishmanalbert

I have a problem not able to read some of the incoming and/or website pages which are shown as boxes with an A inside the box. All is non-readable, why ?

I have a problem not able to read some of the incoming and/or website pages which are shown as boxes with an A inside the box. All is non-readable, why ?

All Replies (2)

We cannot help you if you don't post screenshots so that we can see the issue. Also, provide steps to replicate the issue.

Isisombululo Esikhethiwe

This can happen if the font that is requested is corrupted or otherwise can't be accessed, possibly because the font is under control of a third-party font manager and is located in a non standard location. If Firefox isn't able to access the requested font then it falls back to a 'last resort' font that shows all glyphs as a '?' or an 'A'.