Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Missing Trash Folder- Cannot subscribe

  • 3 uphendule
  • 3 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu Eanie

patti.z68
patti.z68
more options

My trash folder is suddenly missing. My email server is IMAP I went to File ---> Subscribe ---> there is NO trash folder to subscribe to. (I have closed and restarted thunderbird as well)

When I "delete" a message from my inbox, it does delete- I just cant find the trash folder it is going to.

Suggestions?

My trash folder is suddenly missing. My email server is IMAP I went to File ---> Subscribe ---> there is '''NO''' trash folder to subscribe to. (I have closed and restarted thunderbird as well) When I "delete" a message from my inbox, it does delete- I just cant find the trash folder it is going to. Suggestions?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In Tools/Account Settings, Server Settings, what is the setting for 'When I delete a message'? Note that some services use Deleted or Deleted Items instead of 'Trash'.

patti.z68
patti.z68 Umnikazi wombuzo
more options

Thank you for responding. Interestingly enough, this morning the deleted folder reappeared... I dont know what happened over night to cause this (I'd rebooted the program and computer previously with no helpful results.


answer to question below-------------------

Server setting says --- "to move it to the deleted folder " ... (screenshot attached)

UPDATE--- 2nd screen shot shows the deleted folder/trash folder has reappeared.

So this is solved, though unknown why it happened or how it resolved.

Eanie
Eanie
more options

I have a similar problem to Patti.z68 ie Subscribe is empty. With one IMAP account there is only Inbox. I opened a separate IMAP email address and it only has Inbox and Trash.