Problem with Sync: all bookmarks and passwords lost
I changed computer. I tried to sign in to my Firefox account but I forgot my password. I changed it, no problem. But once I logged in and tried to Sync, nothing was there, like it was a new account. I closed and tried again but same thing: no bookmark, nothing. I am on Windows 10. Do you guys know how I can recover all my information (bookmarks, passwords, etc)? Thank you,
I changed computer. I tried to sign in to my Firefox account but I forgot my password. I changed it, no problem. But once I logged in and tried to Sync, nothing was there, like it was a new account.
I closed and tried again but same thing: no bookmark, nothing. I am on Windows 10.
Do you guys know how I can recover all my information (bookmarks, passwords, etc)?
Thank you,
All Replies (1)
Yeah, I found out about this the hard also. I don't like their policy, but here it is. ;-(
https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys