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Widevine Will Not Install

  • 7 uphendule
  • 2 zinale nkinga
  • 649 views
  • Igcine ukuphendulwa ngu cor-el

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I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Isisombululo esikhethiwe

Do you see a XHR request in the Browser Console ?

Are you using a VPN or proxy or do you have security software that could be blocking this request ?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

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hello Yossin,

follow the instruction and link:

Wow, this is a great question. I can't think of any built-in setting in Firefox for this, but I see you can make some adjustments in your Netflix account settings

click the below link and follow

https://help.netflix.com/en/node/87

i hope resolved your problem then reply back to me!

thank you and regards

Arman

Helpful?

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Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You should see a XHR request in the Browser Console for the Widevine plugin when you toggle DRM off/on, so you can check the console to see if there is an issue reported.

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So I attempted to see if any issues are reported but none show up. I have tried toggling it many times to no avail. In the plugin menu, there is a yellow banner that states "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." I have also toggled with it to see if it would fix the issue. I have also reinstalled Firefox and the problem persists.

cor-el said

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components. You should see a XHR request in the Browser Console for the Widevine plugin when you toggle DRM off/on, so you can check the console to see if there is an issue reported.

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Isisombululo Esikhethiwe

Do you see a XHR request in the Browser Console ?

Are you using a VPN or proxy or do you have security software that could be blocking this request ?

Helpful?

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So, I had to toggle while my VPN was off. Thank you guys for the assistance!

Okulungisiwe ngu Yossi

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I have the same problem. I am not using a VPN but the widevine plugin never installs. I have been waiting for almost 2 weeks now.

Helpful?

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Did you check the Browser Console for the request to retrieve the Widevine plugin like I wrote above?

You can toggle DRM off and on again to generate a new request.

Helpful?

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