We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

how Can I stop the crash reporter from constantly opening?

  • 3 uphendule
  • 1 inale nkinga
  • 36 views
  • Igcine ukuphendulwa ngu Kevin

lonestar3233
lonestar3233
more options

I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title displayed. I tried to close the window but it just constantly opens a new one and I can't close it fast enough. And it pops up over anything going on in the background or on my phone. It's getting so annoying that I'm tempted to uninstall Firefox to see if this problem stops. Could someone help me I have the up today version of the app. Do I need to update anything else? And how?

I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title displayed. I tried to close the window but it just constantly opens a new one and I can't close it fast enough. And it pops up over anything going on in the background or on my phone. It's getting so annoying that I'm tempted to uninstall Firefox to see if this problem stops. Could someone help me I have the up today version of the app. Do I need to update anything else? And how?

All Replies (3)

Kevin
Kevin
  • Moderator
more options

Would you type about:crashes in the address bar of Firefox for Android. Then on that page there should be several links to the crashes from your device. Long press on the the links and choos copy and paste them into this forum.

lonestar3233
lonestar3233 Umnikazi wombuzo
more options

https://crash-stats.mozilla.com/about/throttling

Kevin
Kevin
  • Moderator
more options

Looks like your crashes were not processed. To have the system process them. Click on a couple of the URLs and let the page load. Then copy the results.