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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 8 uphendule
  • 1 inale nkinga
  • 887 views
  • Igcine ukuphendulwa ngu FredMcD

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CentOS 6 with KDE desktop upgraded today via standard Centos yum repos to Firefox Quantum 60.1.0esr (64bit)

Every dialogue that involves a file manager (eg upload in a website, browse in preferences, open a file in the browser Ctrl+O, and import a certificate into the Certificate Manager - there may be more I havn't found yet) causes Firefox to crash with no crash messages or other dialogue.

I have tried: (on 2 different computers both with CentOS & KDE and Firefox Quantum 60.1.0esr (64bit) ) Restarting with all Add-ons disabled Removing all add-ons, plug-ins and extensions and restarting Deleting the profile and starting from scratch Removing Firefox via Yum and reinstalling

Nothing has any impact on the browser crashing when any dialogue involving displaying a file manager was involved.

Any thoughts would be very gratefully received.

Isisombululo esikhethiwe

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution:

https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says

Modify the /usr/bin/firefox startup script per

https://bugzilla.redhat.com/attachment.cgi?id=1455568

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

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In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

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about:crashes results in the message:

InvalidURL

Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

There is no /home/<username>/.mozilla/firefox/Crash Reports/submitted folder nor files

Okulungisiwe ngu thejanitor

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Did you get your Firefox from; Download Firefox For All languages And Systems {web link}

If not, please do so now.

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Note: If the Firefox browser, the about: loads an internal page.

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Third-party Linux builds may not have the crash reporter option.

All valid about: urls for that build are listed in about:about

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I got my firefox update from the CentOS yum repos (As I previously stated) that I have been using for years.

I do not want to start installing from sources.

I have no idea what your reference to the about: internal page is:

My about:about returns -

About About

This is a list of “about” pages for your convenience. Some of them might be confusing. Some are for diagnostic purposes only. And some are omitted because they require query strings.

   about:about
   about:addons
   about:buildconfig
   about:cache
   about:checkerboard
   about:config
   about:credits
   about:debugging
   about:devtools
   about:downloads
   about:home
   about:license
   about:logo
   about:memory
   about:mozilla
   about:networking
   about:newtab
   about:performance
   about:plugins
   about:preferences
   about:privatebrowsing
   about:profiles
   about:rights
   about:robots
   about:serviceworkers
   about:studies
   about:support
   about:sync-log
   about:telemetry
   about:url-classifier
   about:webrtc

As you can see..... no about:crashes

Oh, and please do NOT ask me to upload files - THE FILE DIALOGUE IS WHAT CRASHES THE BROWSER

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Isisombululo Esikhethiwe

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution:

https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says

Modify the /usr/bin/firefox startup script per

https://bugzilla.redhat.com/attachment.cgi?id=1455568

Okulungisiwe ngu thejanitor

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Good to hear.