Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Quantum has white screen/loading icon/crashes, can't restore tab

  • 4 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu cor-el

more options

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white screens the tabs don't crash because I can still hear the audio that I'm playing. Sometimes I'd get some black flickers when I can still scroll the page. Other times the white page would lead to a crashed tab and restoring it never works. I have reset my Firefox and it doesn't fix the problem. I also use Nightly and this problem has never happened to me before.

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white screens the tabs don't crash because I can still hear the audio that I'm playing. Sometimes I'd get some black flickers when I can still scroll the page. Other times the white page would lead to a crashed tab and restoring it never works. I have reset my Firefox and it doesn't fix the problem. I also use Nightly and this problem has never happened to me before.

All Replies (4)

more options

Using a beta version anything and everything can happen. You should be reporting this : If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Always :

Move to the Standard Release version of Firefox 59.0.3 if wanting a stable browser :

Or move to the Developers Edition which is always Beta but is not nightly :

Please let us know if this solved your issue or if need further assistance.

more options

Thanks, I must've accidentally installed the beta

more options

1DDL said

Thanks, I must've accidentally installed the beta

Welcome. Please mark this as Solved with the answer that was the Solution

more options

Note that Firefox 60 is about to be released, but isn't yet offered via the download pages.