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Firefox Quantum (64-bit) Audio is Bad

  • 2 uphendule
  • 27 zinale nkinga
  • 41 views
  • Igcine ukuphendulwa ngu King Ray

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I'll try to explain this as simply as I can. Sometimes when I play YouTube videos, click on videos inside of Facebook, videos from other websites, the volume is slow low I can barely hear it. I have very powerful speakers (with a sub-woofer). I know that it's Firefox, because if I switch to Chrome and play the same video, I'm rocking the walls! Before anybody says anything about Facebook, please don't tell me to contact them. There is no tech-support for Facebook, and this phenomenon happens across lots of platforms, including Facebook.

Also, with Firefox only (and Internet Explorer is unusable with my configuration, so that's out!), if I have a Facebook tab open, another tab playing a YouTube video, Firefox audio goes really low on the video to play the sounds coming from Facebook. There is no other platform to compare this nuance with except Facebook & other websites that have audio sound-clips, videos, etc. There is a sound-clip in my chat window that won't sound-off at all, but when I use Chrome on the same sound-clip, I can hear it fully! If I create my own sound-clip, using my cellphone, I can hear it in the chat window with Firefox Quantum. The sound-clip that won't play at all came from someone else into my inbox.

So, it would appear there are a couple of problems here, and I have no idea why Firefox Quantum is behaving this way. I will not provide screen-prints of my Facebook account in here at all; that would be a privacy issue for me. So, anybody who responds, please understand this and trust that these are consistent problems ... not intermittent. Thanks.

I'll try to explain this as simply as I can. Sometimes when I play YouTube videos, click on videos inside of Facebook, videos from other websites, the volume is slow low I can barely hear it. I have very powerful speakers (with a sub-woofer). I know that it's Firefox, because if I switch to Chrome and play the same video, I'm rocking the walls! Before anybody says anything about Facebook, please don't tell me to contact them. There is no tech-support for Facebook, and this phenomenon happens across lots of platforms, including Facebook. Also, with Firefox only (and Internet Explorer is unusable with my configuration, so that's out!), if I have a Facebook tab open, another tab playing a YouTube video, Firefox audio goes really low on the video to play the sounds coming from Facebook. There is no other platform to compare this nuance with except Facebook & other websites that have audio sound-clips, videos, etc. There is a sound-clip in my chat window that won't sound-off at all, but when I use Chrome on the same sound-clip, I can hear it fully! If I create my own sound-clip, using my cellphone, I can hear it in the chat window with Firefox Quantum. The sound-clip that won't play at all came from someone else into my inbox. So, it would appear there are a couple of problems here, and I have no idea why Firefox Quantum is behaving this way. I will not provide screen-prints of my Facebook account in here at all; that would be a privacy issue for me. So, anybody who responds, please understand this and trust that these are consistent problems ... not intermittent. Thanks.

Okulungisiwe ngu King Ray

Isisombululo esikhethiwe

Are you sure that its not caused by a lower volume set in the Windows sound settings? The mixer sometimes screws up things a bit.

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All Replies (2)

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Isisombululo Esikhethiwe

Are you sure that its not caused by a lower volume set in the Windows sound settings? The mixer sometimes screws up things a bit.

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Meskó Balázs said

Are you sure that its not caused by a lower volume set in the Windows sound settings? The mixer sometimes screws up things a bit.

Well, if that was true, how come 3 seconds later, I open Chrome and the same video plays fine in that browser and is LOUD! The mixer would do the same thing, wouldn't it? I switch back and forth between browsers, just to make sure. Firefox volume is low, Chrome is normal according to the volume.

Okulungisiwe ngu King Ray