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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

its the default browser, is allowed everything it asked, it gets slower all the time.

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Recently reinstalled the os after deleting everything on the hd. Downloaded and installed ff and made it the default browser. It was allowed everything it asked: send feed back, check and install updates. It worked satisfactorily for a day or two. Then it started to slow down. Then it started to freeze. Then it started to freeze the whole computer.

Recently reinstalled the os after deleting everything on the hd. Downloaded and installed ff and made it the default browser. It was allowed everything it asked: send feed back, check and install updates. It worked satisfactorily for a day or two. Then it started to slow down. Then it started to freeze. Then it started to freeze the whole computer.

Isisombululo esikhethiwe

Issues with that/those versions. Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed.

Errors are showing in your Video Card Drivers for your Intel(R) HD Graphics driverDate: 2-20-2010 https://downloadcenter.intel.com/product/80939/Graphics-Drivers You need to know what Intel Chip you are running to be able to figure out the page if do not know GPU-Z small program to identify chip set ++ https://www.techpowerup.com/gpuz/

Please let us know if this solved your issue or if need further assistance.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

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Isisombululo Esikhethiwe

Issues with that/those versions. Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed.

Errors are showing in your Video Card Drivers for your Intel(R) HD Graphics driverDate: 2-20-2010 https://downloadcenter.intel.com/product/80939/Graphics-Drivers You need to know what Intel Chip you are running to be able to figure out the page if do not know GPU-Z small program to identify chip set ++ https://www.techpowerup.com/gpuz/

Please let us know if this solved your issue or if need further assistance.

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I did what was told to do exactly as instructed by the email form ff-support. And the problem was fixed. Thank you.

PS. Can't help to notice that the reinstalled browser is not only faster but also looks different more efficient and nicer.