Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu cor-el

Bhagya84
Bhagya84
more options

Firefox crashes everytime it's started and it crashes in safe mode as well.

Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

Firefox crashes everytime it's started and it crashes in safe mode as well. Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

All Replies (2)

FredMcD
FredMcD
more options

Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: ssl2_InitSocketPolicy

hcapi.dll = McAfee Host Intrusion Prevention

Update McAfee. If the problem continues, disable it.

cor-el
cor-el
  • Moderator
more options

Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false