Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After donating to your site through Paypal I was not given an opportunity to log out of Paypal.

  • 3 uphendule
  • 3 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu JeanneCe

more options

After donating to your site through Paypal I was not given an opportunity to log out of Paypal. Fortunately I realised this straightaway and opened a new window in order to check out of Paypal. I will now change my Paypal password. Really bad. I won't be donating again.

After donating to your site through Paypal I was not given an opportunity to log out of Paypal. Fortunately I realised this straightaway and opened a new window in order to check out of Paypal. I will now change my Paypal password. Really bad. I won't be donating again.

Isisombululo esikhethiwe

Hi JeanneCe, having not donated myself, I don't know the details of how data flows back and forth to PayPal in that process.

The contact email for the people in charge of donations is donate@mozilla.org in case you want to bring the problem to their attention (I don't think they read the tech support forums).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

To answer your question I think you have to go on the official site of paypal from the it will be able to solve your problem here the address of the site: https://www.paypal.com/us/webapps/mpp/express-checkout

more options

Isisombululo Esikhethiwe

Hi JeanneCe, having not donated myself, I don't know the details of how data flows back and forth to PayPal in that process.

The contact email for the people in charge of donations is donate@mozilla.org in case you want to bring the problem to their attention (I don't think they read the tech support forums).

more options

Thank you both for your replies - much appreciated. I hope my problem will cue other people to go to the Paypal site to make sure they log out - and I'll use the donate @mozilla.org page to let them know.