Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mozilla Crash Reporter ALWAYS SAYS "There was a problem submitting your report."

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

more options

Every so often I get a message from Mozilla Crash Reporter saying "Your crash report will be submitted before you quit or restart." But when I quit or restart, the message says "There was a problem submitting your report." What causes this & why?

Every so often I get a message from Mozilla Crash Reporter saying "Your crash report will be submitted before you quit or restart." But when I quit or restart, the message says "There was a problem submitting your report." What causes this & why?

All Replies (1)

more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Make sure you allow all Firefox processes including the crashreporter and the updater in your security software.