Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do advertisements randomly start & play? Can I stop this?

  • 2 uphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Scribe

roylruss
roylruss
more options

I use Firefox and Yahoo.com as my home page. When I am looking at items on my home page, random advertisement on the page start playing and I can't stop them from running. Therefore I have to turn my volume all the way down on my speakers if I don't want to hear the advertisements.

I cannot find a way to keep them from playing. When I try to close them out a questionnaire comes up and asks why you don't want them on the screen. I don't really care if they are there, I just don't want them starting automatically and running in the back ground without my permission. I sure that is also slowing down my computer when these things are running in the background.

I use Firefox and Yahoo.com as my home page. When I am looking at items on my home page, random advertisement on the page start playing and I can't stop them from running. Therefore I have to turn my volume all the way down on my speakers if I don't want to hear the advertisements. I cannot find a way to keep them from playing. When I try to close them out a questionnaire comes up and asks why you don't want them on the screen. I don't really care if they are there, I just don't want them starting automatically and running in the back ground without my permission. I sure that is also slowing down my computer when these things are running in the background.

Isisombululo esikhethiwe

Hi, also try an ad-blocker like -

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

Or, https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Happy112
Happy112
more options

Hi  ! Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Scribe
Scribe
more options

Isisombululo Esikhethiwe

Hi, also try an ad-blocker like -

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

Or, https://addons.mozilla.org/en-US/firefox/addon/ublock-origin