my host says thunderbird outgoing email is presenting itself in the HELO as spam
Below is what Hostmonster told me was wrong with Thunderbird sending mail through thier service: I don't know what the ehlo-helo value should be .
This is a link they sent on how to change it in TB but I don't know exactly what to change what to what:
Hostmonster answer to TB problem sending out mail thru them----------------------------------------------
It's an issue with how thunderbird is presenting itself in the HELO
It's using a method that spammers typically use, by claiming to be a localhost user when it isn't
In the information it is giving, it is claiming to be a localhost user, or coming from 127.0.0.1, when it is not a part of our server at bluehost
The ehlo-helo value needs to be fixed.
This guide may help: blog.plee.me/2014/11/mozilla-thunderbird-changing-the-ehlo-helo-value-in-the-received-header-for-outgoing-mail
Thank you,
HostMonster Support
Here is my current TB settings. Some are for Hostclear which I am currently trying to switch to.
Application Basics
Name: Thunderbird Version: 45.3.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:45.0) Gecko/20100101 Thunderbird/45.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20160825102941 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (pop3) pop.csi.com:110, plain, passwordCleartext
OUTGOING: , smtp.csi.com:25, alwaysSTARTTLS, passwordCleartext, true
account5:
INCOMING: account5, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , h1.hostclear.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , h1.hostclear.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , mail.ntp-led-driver.com:587, alwaysSTARTTLS, passwordCleartext, true
account13:
INCOMING: account13, , (imap) host120.hostmonster.com:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , host120.hostmonster.com:26, alwaysSTARTTLS, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-55624f69-402e-4612-8959-856b12160320 (3/20/2016) http://crash-stats.mozilla.com/report/index/bp-f32cb41a-7736-4db9-807a-54d332150308 (3/8/2015)
Extensions
AttachExtraTools, 1.7.1, true, attachextratools@kaosmos.nnp
Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc}
AttachmentExtractor, 1.3.5.1, false, {35834d20-efdb-4f78-ab77-9635fb4e56c4}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 262144
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_system_colors: true
dom.apps.reset-permissions: true
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 45.3.0
font.size.variable.x-western: 14
gfx.crash-guard.glcontext.appVersion: 45.3.0
gfx.crash-guard.glcontext.deviceID: 0x06e4
gfx.crash-guard.glcontext.driverVersion: 6.14.13.1407
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: c8d81253-a412-493c-824d-689df0fc24b
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1474484291
places.history.expiration.transient_current_max_pages: 87201
plugin.importedState: true
Graphics
Adapter Description: NVIDIA GeForce 8400 GS
Vendor ID: 0x10de
Device ID: 0x06e4
Adapter RAM: Unknown
Adapter Drivers: nv4_disp
Driver Version: 6.14.13.1407
Driver Date: 2-9-2013
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS Direct3D9 vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
All Replies (11)
Let me guess.
At one moment a few weeks ago someone suggested that I transfer my domain name to a 3rd party host and then reconstruct my site and email etc.
I am guessing something is trying to acquire my domain name and will do whatever it needs to keep me in the dark.
This is only a guess.
I still have no response to this problem.
Send me a message via Opera.
xenos at gmx dot co dot uk
I'll send you a message from Opera to: xenos@gmx.co.uk
Garry has sent me a message using Opera. It omits the machine's local address. It appears as if sent using his public IP address, as issued by his ISP.
All the messages I have here that I have looked at and were sent by Thunderbird include the machine's local address, usually some variant of 192.168.0.0/16
None of the ISPs or SMTP servers I can test with have objected to this. So far, I have demonstrated that bt.com, gmx.com and Microsoft's SMTP server are all quite happy with a local private LAN address as the message's origin.
Hostclear are clearly out of line here. Maybe they expect all their clients to use webmail exclusively. ;-)
Okulungisiwe ngu Zenos
Hostclear support the use of imap email clients but they do not go further than supporting email if the webmail client they provide such as roundcube work.
If I send mail directly from their webmail client it works of course.
Hostclear doesn't care about the problem if their webmail clients work.
I still don't know how to get Thunderbird to work with hostclear.
Since hostmonster had the same problem I assume all of the related companies have the same problem. Is there no more people with this problem?
I seems to have started around the end of August.
It seems clear to me now that if I could have thunderbird omit my machines ip address then I should be able to send mail thru my hosted email accounts.
How do I stop Thunderbird from sending out my machine ip address?
I don't have any experience in this so I will need step by step instructions.
Your initial post contains a link to a site with step by step instructions.
Yes but I don't understand what they are trying to say.
I can get the config file open but don't know what to change.
There are dozens of IP addresses.
Is there a way to send a copy so you can see?
Dang! I wrote out a reply and I don't know where it's gone.
Maybe I'll try again later…
Did you find what you were going to send?